Lakewood Ranch is today the second fastest-selling community in the United States because it offers a rich and textured life simply not available anywhere else. The information centers are part of a larger marketing effort to communicate the benefits of our size, superb location, economic vitality, lifestyle offerings, and neighborhood choices.
The position of Community Guide resides within the information centers and is responsible for providing prospective, new and current residents the exact information they need to be able to call Lakewood Ranch Home. This requires listening to and truly engaging with the customer to understand their needs, preferences and aspirations, leveraging marketing tools to customize information, and fostering relationships in a manner that leads to desired results—purchase of a home in Lakewood Ranch or remaining high on the buyer’s consideration list by providing tailored information. Information is provided on the lifestyle found in Lakewood Ranch, the variety of activities and amenities, the different villages and builders, and differentiating attributes of the community.
Community Guides interact with consumers at two Information Centers, as well as via the phone, email and at events. They provide information to consumers via written communication, informative discussion, interactive screen presentations and tours of the community. Community Guides are expected to be warm, gracious and welcoming in each interaction. Communication is continued with the consumer, with the objective of providing customized community updates, information and resources that directly align with the consumer’s interests.
The ideal candidate must have exceptional interpersonal and customer relation skills, excellent verbal / written communication skills and strong database entry and management skills. Associate degree plus 3-5 years’ related experience. Work Schedule: 5 days per week, including weekends. Monday-Saturday 9:30 am – 5:30 pm and Sunday 11:30 am– 5:00 pm.
LWR Communities, LLC offers competitive salary commensurate with skills and experience. We offer excellent benefit plans which includes Health, Dental, Vision, Life and Disability Insurance, PTO, 401K, Tuition Reimbursement, etc. Qualified candidates should forward a resume** to firstname.lastname@example.org.
**We only accept DOCX, XLSX, PDF, RTG, JPEG (and other picture types)
AA EOE Light Duty Workplace Drug Free